Released 31 July 2020
Major components of this release focused on COVID-19 initiatives to assist with travel and wellness, as well as the Internationalisation of the Travel Platform
Travel Advice & Alerts Enhance
ATPCO Routehappy Reassurance UPAs integration
Request - added UPAs to workflow for preferred airlines
Dynamic Airline Check-In
Mutli-language across all products
Global Timezones across Platform/Admin
Major Performance Improvements
Australian Border Status Widget (COVID-19)
Messaging & History (tracking)
New Email Template designs (Forgot Password, Passport Alert)
Dynamic Travel Office Background
DISCONTINUED - 31AUG23
This provides us with access to their R&D labs as well as some of the latest APIs being developed in collaboration with the airlines to help rebuild confidence in travel.
Our partnership has enabled the Kudos Travel Platform to integrate the ATPCO Routehappy Reassurance UPAs (Universal Product Attributes) into the Trips, Care and Request products.
Available for over 119 airlines, with the list growing, the following illustrate Reassurance UPAs Trips, Care and Request.
Trips & Care
Reassurance UPAs will be presented if available for a preferred airline selected.
Use of the Any Airline option for Flights in Requests will not present UPAs as this is not airline specific.
Kudos' ongoing partnership with Amadeus has enabled access to their Airline Check-in API, a source of website and mobile check-in links (URLs) for at least 265 airlines.
These links allow Kudos to detect the most appropriate Checkin button to display based on the device being used at the time (e.g. Desktop vs Smartphone). Selecting the button will automatically generate the airline’s Check-in login with the traveller’s Last Name and airline booking reference (PNR).
This added feature will assist travellers further given the current COVID-19 climate and social distancing, as well as airlines wanting to reduce possible contact points during the airport experience.
Selecting the Checkin button presented in the following example will open a separate browser window with Air New Zealand's check-in site pre-filled with the Last Name and airline booking reference obtained from the reservation (booking) in the Travel Platform.
Australian Border Status Widget
DISCONTINUED - 22DEC22
Available to Travel Platform users with the Asia-Pacific (APAC), this Dashboard widget provides real-time COVID-19 related travel restrictions and advice for Australian states and territories.
The widget is available in both compact (1/3 width) and larger sizes, as seen in the following example.
A huge update to the Travel Platform provides support across all Products for non-English language speakers as well as global Date and Timezone, including the Admin Portal.
Previously, the default date and time were based on Brisbane/Australia (GMT +10).
For travel offices located outside this date/timezone, confusion was created, particularly in the Request and Requests Queue (TMC).
The following example highlights the two (2) Admin Portal fields in a Travel Office setup that allow the Travel Platform to support various Locale (languages) and Timezone options.
User Language Selector
Any user associated with a Travel Office with a Locale set to a language other than English will be provided with a language switcher option located in the bottom right of the platform’s Dashboard. This allows a user to switch to their preferred language if desired.
As seen in the above example, the user’s default language (Japanese) can be modified to English by selecting this option.
Date & Timezone
The following highlights the support of Locale and Timezone in the Travel Platform set against a Travel Office with a Timezone of Pacific/Auckland (NZT - UTC+12:00).
Kudos Administration also supports the new dynamic Locale and Timezone e.g. Profile Sync Queues.