COVID-19: Virgin Australia & Qantas
DISCONTINUED - 31AUG23
The travel platform’s ATPCO Routehappy Reassurance UPAs (Universal Product Attributes) COVID-19 initiatives were expanded in October 2020 to include Virgin Australia and Qantas.
Trips & Care
DISCONTINUED - 31AUG23
Selecting the COVID SAFETY icon will present Reassurance UPAs, offered by the airline. | ![]() |


Hovering the mouse cursor over a Reassurance UPA image will provide supplementary airline information, specific to the health and safety measure.

Codeshare Flights
A booked flight operated by another airline is known as a codeshare.
Codeshare flights in the Travel Platform will present the Reassurance UPAs of the operating airline, if available, not those of the marketing. This ensures the traveller is duly informed of the operating airline’s health and safety measures, which could differ and be stricter than the booked airline’s (marketing).
Request
DISCONTINUED - 31AUG23
Reassurance UPAs will be presented if Virgin Australia and Qantas are selected as a preferred airline, as seen in the following example.

Use of the Any Airline option for Flights in Requests will not present UPAs as this is not airline specific.

Selecting a displayed Reassurance UPA image will provide supplementary airline information, specific to the health and safety measure, as shown in the following example.
